The customer will need to contact Customer Support if they have questions. The license created is not a Volume License and will not be in VLSC. The license will continue to work for reinstalling Windows 10 after the free upgrade period ends- on the same device only. The Windows 10 Pro license created for the device during the upgrade is a consumer license that is tied to the device. ![]() ![]() Note that the upgrade media is intended to be used to initiate the upgrade process from within a currently-activated Windows OS, not as bootable media, as the upgrade process validates the currently running OS to ensure that it is eligible to be upgraded. During the process, a Windows 10 license will be obtained from the Windows Store for the device, in the same way that a license would be obtained when upgrading through Windows Update. This media can be used on a machine (or multiple machines) to initiate the upgrade process. Upgrade media will be provided as part of the free upgrade offer. The simplest option is to connect each device to Windows Update, and upgrade to Windows 10 through that in-place upgrade experience. Text The free upgrade can be deployed in two ways:
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